Chapter 2: Forms
The ﬁrst part of this chapter reviews deﬁnitions of trust and makes a proposal for a distinction between a wide deﬁnition of trust, for which I use the term ‘reliance’, and a narrower, strong deﬁnition of ‘real’ trust. The second part analyzes diﬀerent forms of trust: its objects and aspects. The objects of trust include, among other things, people and organizations. This raises the question how trust in people and trust in organizations are related. 2.1 DEFINITION Is trust a type of behaviour, or an underlying disposition? What are the answers to the fourth and ﬁfth questions identiﬁed in Chapter 1? Question 4: Trust and probability If trust entails risk, how is this to be understood? Can trust be modelled as a subjective probability? Can trust go together with certainty? Question 5: Calculative and non-calculative trust How calculative or rational is trust? If it is not calculative, does this necessarily lead to blind, unconditional trust? If not, why not, and how does this work? Can calculative and non-calculative trust be combined? How? Disposition and Behaviour In some literature, trust is seen as a form of behaviour, in other literature it is seen as a behavioural disposition, or a subjective state of expectations (see Das and Teng 2001). Milgrom and Roberts (1992) for example, ﬁnd the ﬁrst, in the book on Economics, Organization and Management. The index of the book indicates that trust is discussed on three pages out of 605. There, trust is treated in...
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