An Action-Oriented Perspective on Organization and Information Systems
Chapter 1: Introduction
INFORMATION SYSTEMS AND ORGANIZATION Information Systems and Information Technology (IS/IT) are becoming ever more infused, absorbed, integrated, appropriated and diffused into or by organizations, creating a host of contradictory impacts. IS/IT are responsible for delayering and relayering of organizational structures, for deskilling and upskilling of personnel, for more autocratic and more participative management styles, for breaking down and for erecting organizational boundaries. In a nutshell, the information age or the knowledge era with all its confusing promises, expectations, myths and consequences is here to stay and presents a new wave of challenge to people, society and organizations. At the same time, more than ever before, we live in a world of organizations. From the growth of the internet to the mounting complexity of world politics; from the increasing use of air travel to the renewed struggle against world poverty; from the busy construction of a United Europe to the world race on the vaccine for AIDS and other plagues, all we see around us are organizations emerging, forming, changing and dying at an impressive speed. In an increasingly complex world, the endeavour for the survival of the human species has be organized and managed. But how to organize and how to manage appropriately and effectively in the new age? What drives the so called ‘new economy’? How to make sense of the new mix – IS/IT and the organization? This book is about information systems and information technology (IS/ IT) in the context of organizations and their management. It is a...