Table of Contents

Human Resource Management in the Public Sector

Human Resource Management in the Public Sector

New Horizons in Management series

Edited by Ronald J. Burke, Andrew J. Noblet and Cary L. Cooper

This insightful book presents current thinking and research evidence on the role of human resource management policies and practices in increasing service quality, efficiency and organizational effectiveness in the public sector.

Chapter 4: Psychosocial risk factors for stress and stress claim differences between the public and private sectors

Tessa S. Bailey, Sarven S. McLinton and Maureen F. Dollard

Subjects: business and management, human resource management, organisational behaviour, public management, politics and public policy, public administration and management, public policy


The issue of work stress is a global concern (Leka and Jain, 2010). Within Australia workers’ compensation claims for mental stress are higher in the public sector. Does this mean that the public sector is more stressful to work in? Is it the case that claims are overrepresented in the public sector, or simply underrepresented in the private sector? This chapter sets out to examine these questions, by scrutinizing psychosocial risk factors in the workplace as predictors of workers’ compensation claims, and exploring differences between sectors as possible explanations for the observed claim rates.

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