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Handbook of Research on the Learning Organization

Handbook of Research on the Learning Organization

Adaptation and Context

Elgar original reference

Edited by Anders Örtenblad

This timely Handbook establishes the ‘contextualization’ of the learning organization idea as a research field. In contrast to much of the previous literature, which has approached the learning organization as a panacea that every organization could and should adopt, this major new Handbook puts the learning organization into context. It examines the relevance of the learning organization idea to organizations in various specific contexts, employing examples from a wide variety of cultures including China and Islamic nations, and from industries as diverse as the police force, care services for the elderly and family firms.

Chapter 10: Learning, trust and change within the Australian Army: the development of the Army Learning Organization Questionnaire (ALOQ)

Maya Drobnjak, Christina Stothard, Steven Talbot, Karen E. Watkins and Denise McDowall

Subjects: business and management, knowledge management, organisation studies, innovation and technology, knowledge management


As a consequence of operating in increasingly complex environments in which soldiers need to respond quickly in potentially life-threatening circumstances, senior Australian Army leaders have realized that the Army’s competitive advantage is generated from its learning capability; as individuals, as teams and as an organization (Schmidtchen 2007). The research team was requested to assist the Army in defining, measuring and monitoring the Army’s learning culture. The chapter begins with a consideration of the learning organization literature and briefly discusses the relevance of organizational change and trust to learning in and by organizations. The aim of the study was to profile the Army’s aspirational learning capabilities at individual, team and organizational levels. Consequently, a diagnostic tool (the Army Learning Organization Questionnaire) was compiled and adapted from several valid and reliable instruments in order to measure these learning capabilities. The Army Learning Organization Questionnaire (ALOQ) was piloted, and the final version was administered. The results and implications are discussed and future research plans outlined.

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