Table of Contents

Handbook of Conflict Management Research

Handbook of Conflict Management Research

Elgar original reference

Edited by Oluremi B. Ayoko, Neal M. Ashkanasy and Karen A. Jehn

This unique book draws together current thoughts and research in conflict management. Specifically, it brings a wealth of knowledge from authorities in the field on emerging issues such as power in conflict, cognition and emotions in conflict, leading conflict from multiple perspectives and cultural orientations, the role of context in conflict and the teaching of conflict management. Altogether, the Handbook provides a critical avenue for researchers and practitioners’ continued engagement in conflict research and management theory.

Chapter 5: Understanding high-stakes conflicts

Ellen Giebels, Elze G. Ufkes and Kim J. P. M. van Erp

Subjects: business and management, organisational behaviour, strategic management

Abstract

In this chapter we argue that an important dimension for understanding how conflict evolves is whether it concerns low- or high-stakes conflicts. As a point of departure, we introduce three recent research projects on high-stakes conflicts, subsequently focusing on: (1) conflicts in close relationships following an expatriation assignment for one of the partners; (2) third-party intervention in neighborhood conflicts by community mediators; and (3) crisis negotiations between the police and hostage takers. Our discussion highlights four key areas of attention: the importance of including notions of conflict asymmetry, incorporating a time horizon, alternative conflict management frameworks, and the connection with technological developments.

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