Handbooks of Research Methods in Management series
Edited by Mark N.K. Saunders and Paul Tosey
Chapter 18: Using Critical Incidents and Vignette Technique in HRD research to investigate learning activities and behaviour at work
The Critical Incident Technique and Vignette Technique and their possible use in HRD research is explored. Examples of own research on informal learning and behaviour at work illustrate how challenges caused by the nature of the object of investigation and the complexity of the real work setting can be dealt with.
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