Table of Contents

Handbook of Research Methods on Trust

Handbook of Research Methods on Trust

Second Edition

Handbooks of Research Methods in Management series

Edited by Fergus Lyon, Guido Möllering and Mark N.K. Saunders

With the growing interest in trust in the social sciences, this second edition of the Handbook of Research Methods on Trust provides a fully updated and extended account of quantitative, qualitative and mixed methods for empirical research. While many researchers have already drawn inspiration and insight from the previous edition, the dynamic development of trust research calls for further and deeper engagement with methodological issues, particular methods, practical research experience, and current challenges and innovations as offered by this new edition.

Chapter 18: Hermeneutic methods in trust research

Gerard Breeman

Subjects: business and management, organisation studies, research methods in business and management

Extract

The hermeneutic method is often implicitly applied in historical research. This chapter shows explicitly how the hermeneutic method can help us to understand trust relations in unique historical cases, and how it helps us to discern general patterns of gaining and losing trust. It is sometimes amazing why people trust other persons or organizations. A lot of trust research focuses on listing all the different reasons people have for trusting and correlating them with various independent variables. My fascination, though, is with the reasons behind these reasons: why do people give specific reasons for trusting someone or something? Not only do I want to know how much trust is out there and what the reasons for trusting are, but also why people give those particular reasons for trusting. In my experience the hermeneutic approach is a good method to find out how and why people trust other people. The method is particularly useful to gain insights into the different intentions of all the parties involved. It connects the actual human interactions with intentions. The strong asset of the hermeneutic method is that it does not only aim to understand a specific event, but also to identify general, objective patterns of human interaction. Scholars, who use the hermeneutic method, construct abstract patterns of interaction, in which they highlight specific features and disregard other observations. The economic-sociologist Weber referred to these patterns as ‘Idealtypen’ (Weber, 1972).

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