Science, Innovation, Technology and Entrepreneurship series
Edited by Dimitris G. Assimakopoulos, Ilan Oshri and Krsto Pandza
Chapter 5: Tools to support technology intelligence processes in integrated technology service providers
This chapter contributes to the literature on technology intelligence (TI) by describing the TI selected tools for an integrated technology service provider (ITSP) in the chemical and pharmaceutical area. ITSPs are defined here as companies created and owned by a mother company, and their main mission is to offer technological services to create value for their holding company. The goal of TI processes is to identify potential business opportunities and threats arising from technology development (Rohrbeck, 2006). The practical application of TI in industry lags, though, despite the increasing interest in TI from both scholars and industry practitioners, and not too many companies seem to be applying intelligence techniques systematically or running a regular intelligence system (Arman and Foden, 2010).
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