New Horizons in Management series
A highly valued employee at any level in the modern workplace is one who goes beyond accomplishing his or her assigned responsibilities. Performance of this nature is often driven by a proactive personality which in turn leads to proactive behavior. Workers with a proactive personality are inclined to engage in proactive behaviors such as looking for opportunities to improve work processes, going beyond the job description, taking the initiative to engage in job-relevant learning, to prevent problems from happening, and going out to meet customers. The proactive worker is likely to have high job performance and at the same time contribute to organizational productivity.