Adaptation and Context
Research Handbooks in Business and Management series
Edited by Anders Örtenblad
Logistics organizations, logistics services and the logistics sector are characteristic features of developed economies and affluent societies. The mission of logistics is at the heart of those economies and societies. However, we also know that in the twenty-first century the world economy is based on knowledge and led by services, logistics being one of the main service sub-sectors, with banking, tourism, education or health (Tomé 2011). Therefore, the use and management of knowledge in logistics is nowadays a very important challenge and investment. Logistics is a particular activity of the economic life that is related to accommodating the goods and services to meet the desires of demand. The European Logistics Association (ELA 2004) defines logistics as ‘the planning, execution and control of the movement and placement of people and/or goods and of the supporting activities within a system organized to achieve specific objectives’. The aim of any logistics activity consists in providing the right goods or services of the right quantity and quality at the right price and under the right ecological conditions to the right place (or person or organization) at the right time – these are the so-called six (or more) R’s of logistics.
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