Table of Contents

Handbook of Research on Knowledge Management

Handbook of Research on Knowledge Management

Adaptation and Context

Research Handbooks in Business and Management series

Edited by Anders Örtenblad

This innovative Handbook aims to examine whether there is a need to adapt and widen our understanding of knowledge management. A common definition of knowledge management is taken as the starting point for discussions on its relevance in various contexts, such as Buddhist organizations, law firms, the army and indigenous organizations. Moreover, the universality of Ikujiro Nonaka’s ideas on knowledge management is explored, and some alternative definitions are suggested. This book will appeal to academics and students of business and management, business administration, sociology and organizational behavior. Practitioners, managers and business-owners will also find this an invaluable resource.

Chapter 12: Knowledge management, context and public policy: developing an analysis framework

Deborah A. Blackman, Katie Moon, Stephen Harris and Stephen D. Sarre

Subjects: business and management, knowledge management, innovation and technology, knowledge management

Extract

In this chapter we explore the potential role of knowledge management in the development of environmental policy. We apply the seven C’s knowledge management model in the context of a very complex policy-making scenario, namely the potential eradication of the red fox in Tasmania. This endeavour needed to integrate science, community, government and other stakeholders to design and implement effective policy and we shall argue that adopting a knowledge management approach might have helped to integrate the stakeholders and improve outcomes. First, we outline the case study, identifying some of the critical challenges to policy development and implementation. Second, we identify why knowledge management needs to be more overtly considered in the role of policy making and the value of the seven C’s model in revealing where integration could usefully be used to improve outcomes. Third, we present a framework for analysing context that enables a systematic analysis of our case study. Fourth, we link the knowledge management model and the contextual framework together and apply them to the policy-making example. Lastly, we consider the lessons learned and how knowledge management and systematic contextual analysis can add value to the policy-making process.

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