How Concepts Solve Management Problems

How Concepts Solve Management Problems

Mike Metcalfe

This book offers a process for conceiving solutions to complex, wicked, messy, swampy or socio-technical problems. When charged with complex problem solving, a useful set of concepts needs to emerge, be agreed, and acted upon. Using relevant examples and solution mapping, Mike Metcalfe explains how pragmatic philosophy can be used as a process for solving such issues.

Chapter 6: Solution concepts

Mike Metcalfe

Subjects: business and management, management education, research methods in business and management, strategic management


Problem-solving is being explained as first agreeing and enacting an appropriate set of organizing principles or solution concepts. The previous chapter explained how these concepts might be emerged from consultation. This chapter will explain what organizing or solution concepts are, and why and how they can provide creative order. Examples of useful concepts will be discussed, as will how and why they might be drafted into a Statement of Intent.

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