How Concepts Solve Management Problems

How Concepts Solve Management Problems

Mike Metcalfe

This book offers a process for conceiving solutions to complex, wicked, messy, swampy or socio-technical problems. When charged with complex problem solving, a useful set of concepts needs to emerge, be agreed, and acted upon. Using relevant examples and solution mapping, Mike Metcalfe explains how pragmatic philosophy can be used as a process for solving such issues.

Chapter 8: Solution action plans

Mike Metcalfe

Subjects: business and management, management education, research methods in business and management, strategic management


Solution concepts (criteria) need to be turned into appropriate actions. This chapter will provide generalized suggestions for what those action plans might be. It broadly divides them into two. The first is to suggest possible organizational action plans, including changing the financial reward systems to encourage enactment of the concepts. The second is to suggest possible investment projects or initiatives that will also help to enact the solution concepts. For example, new equipment, markets or alliances might be used to enact a concept.

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