Table of Contents

The Smart Revolution Towards the Sustainable Digital Society

The Smart Revolution Towards the Sustainable Digital Society

Beyond the Era of Convergence

Advances in Information, Communication and Entertainment Markets series

Edited by Hitoshi Mitomo, Hidenori Fuke and Erik Bohlin

The objective of this book is to present a comprehensive evaluation of the smart revolution, including its social and economic impacts. It proposes a modern framework to help assess how recent Information and Communication Technologies (ICTs) can contribute to societies as a whole. The authors offer a guide to how advanced network technologies have led to a greater variety of applications and social networking services. These allow people to connect with each other both at a more personal and global level, and will ultimately herald a new era of ICTs that will shape the “digital society".

Chapter 7: The role of media and ICT to motivate people to take post-quake recovery action: an evidence of the ‘Pythagorean effect’

Hitoshi Mitomo, Tokio Otsuka and Mikio Kimura

Subjects: economics and finance, industrial economics, innovation and technology, technology and ict

Abstract

This paper aims to show empirical evidence of how media and ICT (Information and Communication Technology) motivate people to take after-quake initiatives such as collecting information, preparing for another disaster and participating in volunteer activities and making donations. Assuming that information provided by media and ICT is purely rational and influential because irrelevant information is discarded, the impact of the media information is to be analysed in conjunction with direct and indirect influences of the disaster and the existence of communities. The Great East Japan Earthquake hit the northern part of Japan on March 11, 2011. Some sixteen thousand lives were lost and three thousand people are still missing as of May 23, 2012. One of the distinct features of the earthquake with respect to the role of ICT and media is that television and other image media provided plentiful high-resolution visual images of the earthquake and the subsequent tsunami to other people. In addition, social networking services performed important role providing and exchanging information among people by complementing the role of mass media. In contrast, voice calls on mobile phones, the most popular communication means, were pretty much useless in terms of establishing communication due to heavy traffic on telephone lines. In the paper, the rationality of media information is defined as the “Pythagorean Effect” as it can be compared to his addiction to “rational numbers”. People faced with such information are assumed to be more motivated to take immediate action after the disaster. Structural equation modelling was applied to construct a model to examine the impact of media information. An online questionnaire survey was carried out over sample panels pre-registered in a survey research company. The result implies that media information has a different contribution to post-quake behaviour as compared to real experience in that it triggers information gathering while damages from the earthquake provoke countermeasures against possible aftermath. They both have the same influence on altruism. In addition, real communities motivate people to collect information. In contrast, virtual communities induce altruistic behaviour.

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