Public Service Delivery and Empowerment
Edited by Anil B. Deolalikar, Shikha Jha and Pilipinas F. Quising
Developing Asia has achieved remarkable progress in raising prosperity, reducing poverty and improving many social indicators. The most notable areas of progress have been in achieving universal primary education, promoting gender equality, reducing hunger and malnutrition, and preventing the spread of HIV/AIDS, malaria and other communicable diseases. But developing Asia lags behind other world regions in one area in particular—the provision of basic public services and in the quality of services provided. Within the region, large differences exist in the quality and quantity of the services and their access to the poor, due, among other things, to corruption in the form of extortion, bribes and theft of resources. The impacts of such practices are often hardest on the poor who struggle to make payments or simply lose out on services.