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International Perspectives on Business Innovation and Disruption in Design

International Perspectives on Business Innovation and Disruption in Design

Edited by Robert DeFillippi, Alison Rieple and Patrik Wikström

The third volume of the International Perspectives on Business Innovation and Disruption book series focuses on the role of design innovation in transforming industry practice. An international cast of scholars and practitioners examine how design innovation is impacting the creation of new business models, innovative forms of service delivery, multinational innovation practices, the role of aesthetics and psycho-spatial dynamics in fostering innovation, and the types of design capabilities found in the most innovative businesses worldwide. Theoretically, many of the chapters focus upon design thinking and conceptualize design as a user centered, empathic and participative practice that allows diverse stakeholders to creatively contribute to business innovation.


Alison Rieple, Robert DeFillippi and Patrik Wikström

Subjects: business and management, knowledge management, organisational innovation, innovation and technology, knowledge management, organisational innovation


This volume of writings on the disruptive potential of design is an important addition to the increasing focus on the role of design in business as well as in society more widely. Design is increasingly recognized for its ability to contribute to organizational performance and the creation and maintenance of sustainable competitive advantage. It is not only of fundamental importance in its traditional role of the creation of new products, buildings and artefacts, but increasingly is being used to transform old-style problem-solving processes or create new services, systems and business models. Through creating a sense of belonging, design can build attachment to a product, brand or organization. Design can encourage both employees and consumers alike to want to be part of an organization by increasing its ‘feel-good’ factor. It can also make an organization more effective, through workplace designs that makes interpersonal interactions more likely, or by making systems and processes more efficient. We live in an era where design is changing – disrupting – the world around it. The quantity of writing on the topic of design has grown voluminously over recent years. This is both in terms of popular management books that focus on the subject, to practitioner-focused articles appearing in major publications such as The Economist, Harvard Business Review, Business Week, Wall Street Journal and New York Times as well as scholarly articles in respected academic journals (Christensen, 2006; Schmidt and Drueh, 2008). So it seems timely to look at the ways that design can transform our world. This was the motivation for this volume, and all the chapters offer insights into the way that design has the power to disrupt organizations, industries and even society.