Table of Contents

Research Handbook on Digital Transformations

Research Handbook on Digital Transformations

Research Handbooks in Business and Management series

Edited by F. Xavier Olleros and Majlinda Zhegu

The digital transition of our economies is now entering a phase of broad and deep societal impact. While there is one overall transition, there are many different sectoral transformations, from health and legal services to tax reports and taxi rides, as well as a rising number of transversal trends and policy issues, from widespread precarious employment and privacy concerns to market monopoly and cybercrime. They all are fertile ground for researchers, as established laws and regulations, organizational structures, business models, value networks and workflow routines are contested and displaced by newer alternatives. This Research Handbook offers a rich and interdisciplinary synthesis of some of the current thinking on the digital transformations underway.

Chapter 7: University libraries in the digital era

Kyle K. Courtney and Emily Kilcer

Subjects: business and management, knowledge management, innovation and technology, innovation policy, knowledge management, technology and ict


The library finds itself navigating a challenging transition at the dawn of a digital era: 2013 marked the fourth consecutive year in which more than 40 percent of libraries in the United States experienced a decrease in funding. The university library is no stranger to operating under financial constraints; major university library systems at Harvard, Columbia, Chicago and more have undergone similar cuts and reorganizations. These changes are being driven in part by the new ways in which people interact with information. It is this chapter’s argument, however, that the digital age will not mark another era of decline for libraries. In fact, with the special place university libraries have traditionally held in law, policy and pedagogy, the university library is now poised to be on the forefront of the twenty-first-century digital movement as it harnesses its staff, collections and expertise to provide next-generation support for research, teaching and access. The topics in this chapter – collection development, modern library space, law and policy, open access, and collaborative case study programs – are considered as representative of some of the most critical themes for a university library to embrace in the modern era.

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