Edited by Sara Drake and Melanie Smith
Chapter 8: Enforcing EU consumer policy more effectively: a three-pronged approach
This chapter analyses the new EU legal framework for enforcing consumer law through three prongs: public enforcement bodies, judicial mechanisms and out-of-court redress schemes. Accordingly, it starts with an examination of the cooperation of public enforcement authorities through pan-European networks. It then critically analyses the changes affecting two key judicial procedures for consumers (the European small claims procedure and collective redress), and lastly it evaluates the new framework on ADR. The chapter argues that only a holistic approach with consumer ADR at its core and that sufficiently interconnects the three prongs will offer consumers an effective enforcement system that ensures a high level of consumer protection.
You are not authenticated to view the full text of this chapter or article.
Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.
Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.
Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.