Public Utilities, Second Edition

Public Utilities, Second Edition

Old Problems, New Challenges

David E. McNabb

A thoroughly updated introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in five sectors of the utility industry: electric power, natural gas, water, wastewater systems and public transit.

Chapter 16: Managing the public utility workforce

David E. McNabb

Subjects: economics and finance, public sector economics, politics and public policy, public policy


Utility industry leaders are nearly unanimous in agreeing that a number of external forces are becoming increasingly pressing as managers and administers work to shape the public utility workforce. These old problems, in turn, are only going to become more pressing over the next decade or longer. The fundamental problem is the difficulty of simply finding enough workers with the necessary skills to replace the many aging “baby boom” workers entering retirement. In addition, there is no doubt that the United States workforce is changing from a majority of white males—the traditional utility workforce—to becoming a majority of minority men and females of all ethnic persuasions. Human resource departments are responsible for managing a variety of employee benefit plans. Among the most costly of these benefit programs is the retirement fund. Retirement plans for investor-owned utilities are often more complex than plans managed for employees in publicly owned utilities.

You are not authenticated to view the full text of this chapter or article.

Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.

Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.

Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.

Further information