Managing Virtual Teams

Managing Virtual Teams

Silvester Ivanaj and Claire Bozon

The book Managing Virtual Teams, explores the critical elements that must be considered in managing virtual teams in organizations – from structural, managerial, and process points-of-view. Based in solid research, the book provides a deep look at the nature of virtual teams and the factors that enable their success. It lays out in clear detail the key characteristics of virtual teams and traces their emergence within organizations and the research literature. It makes a valuable contribution with clear guidelines for managerial practice - both to researchers interested in learning about virtual teams and to managers and organizations dealing with the challenges of managing virtual teams.

Chapter 10: Affective performance in virtual teams

Silvester Ivanaj and Claire Bozon

Subjects: business and management, organisational innovation, organisational behaviour, strategic management, innovation and technology, technology and ict


The degree of satisfaction plays a key role in the levels of affective performance within an organization, a team or among virtual team members. Affective performance occurs at the organizational, team and individual level also. Similarly to teamwork performance, affective performance is challenged by different factors, such as, the complexity to evaluate satisfaction within a virtual context, and the di_culty to find appropriate measurement systems. This chapter analyzes the impact of key drivers, such as, trust existing among team members, the team members’ attitudes and interactions, the different styles of leadership, and the way conflicts are resolved.

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