Knowledge Intensive Business Services

Knowledge Intensive Business Services

Organizational Forms and National Institutions

Edited by Marcela Miozzo and Damian Grimshaw

This book focuses on the development of Knowledge Intensive Business Services (KIBS) and the associated market characteristics and organisational forms. It brings together reputed scholars from a mix of disciplines to explore the nature and evolution of a range of Knowledge Intensive Business Services. Through an examination of KIBS sectors such as computer services, management consultancy and R & D services, the contributions in this book argue that the evolution of KIBS is strongly associated with new inter-organizational forms and that different country institutions shape the characteristics of these organisational forms.

Chapter 8: Managing Competencies within Entrepreneurial Technologies: A Comparative Institutional Analysis of Software Firms in Germany and the UK

Steven Casper and Sigurt Vitols

Subjects: business and management, knowledge management, economics and finance, services, innovation and technology, knowledge management


8. Managing competencies within entrepreneurial technologies: a comparative institutional analysis of software firms in Germany and the UK Steven Casper and Sigurt Vitols INTRODUCTION In recent years the US economy has developed an institutional environment fostering the widespread use of entrepreneurial business models to support clusters of dynamic small firms specializing in new technologies. How do differences in national business system frameworks influence the development of new technology firms? Do business strategies and related organizational structures developed by European firms simply mimic those found in the USA, or have European firms found unique organizational formulas for translating technology investments into commercial enterprises? From a theoretical perspective, is comparative institutional theory helpful in examining the adaptation of new organizational forms across different economies? This chapter develops and empirically tests a theoretical framework to evaluate the impact of national institutional frameworks on the organization and innovation strategy of entrepreneurial technology firms in the software industry. It then develops and tests a number of empirical hypotheses linking the orientation of national institutional frameworks to the successful governance of organizational dilemmas facing different types of entrepreneurial firms in the UK and Germany. Using a cluster analysis, the chapter empirically demonstrates the existence of distinct types of entrepreneurial firms within the software industry, and then shows that national patterns of specialization across these firm types are influenced by the orientation of national institutional frameworks. We draw on recent theoretical literature in the field of ‘varieties of capitalism’ (Casper et al....

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