Entrepreneurship, Creativity and Management
Edited by Paul Windrum and Per Koch
Chapter 11: Conclusions: Public Innovation and Entrepreneurship
Paul Windrum 11.1 INTRODUCTION The research presented in the preceding chapters represents a signiﬁcant contribution to our understanding of public sector innovation. It has identiﬁed a set of key factors that stimulate and shape creativity and the development of new service innovations, and discussed the complex institutional environment, containing multiple public and private actors, that determine whether service innovations are taken up and diﬀused. The research has also highlighted the importance of public sector entrepreneurship and management in the generation and diﬀusion of these innovations. This chapter has the challenging task of bringing together the various research ﬁndings and developing a general overview of their implications for our understanding of public sector innovation and entrepreneurship. This will be organized around the seven core research questions that were discussed in Chapter 1: 1. 2. 3. 4. 5. 6. 7. Do public services innovate? If so, under what conditions do public service organizations innovate? What form does this innovation take? When and how does innovation occur? What role does entrepreneurship and management reform play in the innovation process? How does an evolving policy context inﬂuence innovation? What is the link between public sector innovation and private sector innovation? Section 11.2 will address questions (1) and (2), highlighting the overwhelming evidence of innovation in the public sector. Questions (3) and (4) are addressed in Section 11.3. The focus here is the empirical evidence provided on the diﬀerent forms of innovation contained in the taxonomy of public sector...
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