Table of Contents

Research Companion to Emotion in Organizations

Research Companion to Emotion in Organizations

New Horizons in Management series

Edited by Neal M. Ashkanasy and Cary L. Cooper

This Companion brings together many leading scholars to address a wide range of topics in 38 chapters, across five levels of organizational analysis – including within-person, between-person (individual differences), relationships, groups, and the organization as a whole. Chapters tackle structure and measurement of emotion, antecedents and consequences of positive and negative emotions, including effects on work satisfaction and performance. The expression, recognition, and regulation of emotion and the propagation of mood and emotion in groups are also dealt with. The Companion explores contemporary issues including leadership, organizational climate and culture, as well as organizational change.


Neal M. Ashkanasy and Cary Cooper

Subjects: business and management, organisational behaviour


Neal M. Ashkanasy and Cary L. Cooper Studs Terkel (1974), in introducing his acclaimed book, Working: People Talk about What They Do All Day and How They Feel about What They Do, after interviewing hundreds of American workers about their job, suggested: Work is by its very nature, about violence, to the spirit as well as to the body. It is about ulcers, as well as accidents, about shouting matches as well as fistfights, about nervous breakdowns as well as kicking the dog around. It is, above all (or beneath all), about daily humiliations. To survive the day is triumph enough for the walking wounded among the great many of us. (p. xi) Although this is ostensibly a rather bleak view of work and organizational life, it highlights the fact that emotions in most organizations and workplaces run high. And the field of emotions at work is now a serious topic of concern. Recently, for example, Weiss and Brief (2001) provided a historical account of what they termed ‘affect at work’, highlighting that the precursor to this field of study, in the form of job satisfaction research, had already by 1996 seen the publication of more than 12 400 studies (Spector, 1996). Weiss and Brief then guide us through the various theories and paradigms from the 1930s and onwards from Rexford Hersey (Hersey, 1932) to Weitz (l952) to Herzberg et al. (l959) to Goleman (1998) and beyond. This is one of the fastest-growing areas of research in organizational...