Table of Contents

Research Companion to Emotion in Organizations

Research Companion to Emotion in Organizations

New Horizons in Management series

Edited by Neal M. Ashkanasy and Cary L. Cooper

This Companion brings together many leading scholars to address a wide range of topics in 38 chapters, across five levels of organizational analysis – including within-person, between-person (individual differences), relationships, groups, and the organization as a whole. Chapters tackle structure and measurement of emotion, antecedents and consequences of positive and negative emotions, including effects on work satisfaction and performance. The expression, recognition, and regulation of emotion and the propagation of mood and emotion in groups are also dealt with. The Companion explores contemporary issues including leadership, organizational climate and culture, as well as organizational change.

Chapter 10: Affect and Work Motivation

Ruth Kanfer and Patrick C. Stubblebine

Subjects: business and management, organisational behaviour

Extract

10 Affect and work motivation Ruth Kanfer and Patrick C. Stubblebine Introduction Over the past few decades, scholarly interest in affect and emotions has burgeoned, and substantial progress has been made in understanding the influence of mood and emotions on decision making and behavior in organizational settings (see Weiss & Cropanzano, 1996; Ashkanasy et al., 2002; Russell, 2003 for reviews). These advances, along with the increasing practical concern for the toll of emotional labor on job performance and worker well-being and the growing recognition for the role of affect in exceptional job performance, have spurred research on the instigation, expression, and regulation of different affects and emotions related to work. Surprisingly, however, one area that has received less attention to date pertains to how advances in the affective sciences inform extant approaches to work motivation. Accordingly, the purpose of this chapter is to examine how progress in the study of affect and emotions may contribute to our understanding of work motivation and its outcomes. At the most general level, affect and motivation represent distinct but complementary paradigms for understanding the psychological forces and processes that influence the direction, intensity, and persistence of behavior. Affect is often emphasized in the explanation of an individual’s typical behavior over time, for example, when individuals who work long hours are described as being passionate about their work or as highly motivated to achieve. Similarly, individuals who are described as angry and hostile at work...

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