Table of Contents

Research Companion to Emotion in Organizations

Research Companion to Emotion in Organizations

New Horizons in Management series

Edited by Neal M. Ashkanasy and Cary L. Cooper

This Companion brings together many leading scholars to address a wide range of topics in 38 chapters, across five levels of organizational analysis – including within-person, between-person (individual differences), relationships, groups, and the organization as a whole. Chapters tackle structure and measurement of emotion, antecedents and consequences of positive and negative emotions, including effects on work satisfaction and performance. The expression, recognition, and regulation of emotion and the propagation of mood and emotion in groups are also dealt with. The Companion explores contemporary issues including leadership, organizational climate and culture, as well as organizational change.

Chapter 12: Measuring Emotion: Methodological Issues and Alternatives

Marie T. Dasborough, Marta Sinclair, Rebekah Russell-Bennett and Alastair Tombs

Subjects: business and management, organisational behaviour

Extract

Marie T. Dasborough, Marta Sinclair, Rebekah Russell-Bennett and Alastair Tombs* Introduction Given the increased profile of emotions in the past decade (Ashkanasy & Daus, 2002), the aim of this chapter is to raise awareness of measurement issues. As scholars, we are interested in examining emotions as dependent and independent variables, and also in manipulation checks to verify experimental induction of emotional states. In spite of the many studies on emotion, poor measurement remains the Achilles’ heel of this line of research (Huelsman et al., 2003). Accurate assessment of emotion is imperative for advancing knowledge in this field; therefore, our focus is on critical evaluation of commonly used emotions measures. Although there is no one agreed-upon definition, it is acknowledged that emotions involve cognitive appraisal, physiological arousal, and subjective feelings (Kleinginna & Kleinginna, 1981). While there is debate over the order of these responses, we do know that each element may be used to measure emotions. The most common method is through self-report measures which tap into cognitive appraisal and subjective feelings. For the purpose of this chapter, the following discussion revolves around a number of intricate issues involved with emotions research. First, we explore questions surrounding the definition of emotion and the implications for self-report measurement. Then, we turn our attention to specific self-report measures. Finally, we present some alternative measures, and conclude with some future directions for emotion measurement. Emotion definition and implications for measurement There are inconsistencies in the measurement of emotions, and danger lies...

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