International Terrorism and Threats to Security

International Terrorism and Threats to Security

Managerial and Organizational Challenges

New Horizons in Management series

Edited by Ronald J. Burke and Cary L. Cooper

This original collection examines the managerial and organizational implications of international terrorism and threats to security. When Islamic terrorists flew hijacked airplanes into the World Trade Center on 9/11, it changed much of the world forever. The number of deaths and the financial losses resulting from the attack was unprecedented. 9/11 highlighted how risky life in organizations had become.

Chapter 2: A US Analysis of Terrorism

Jack N. Kondrasuk and Elizabeth Arwood

Subjects: business and management, organisational behaviour, politics and public policy, international relations, terrorism and security


Jack N. Kondrasuk and Elizabeth Arwood1 INTRODUCTION The morning of 11 September 2001 seemed like a typical morning to most citizens of the United States (US). Businesses and people were going along at their usual, hectic pace. Then at 8:46 a.m. Eastern Standard Time a plane crashed into the North Tower of the World Trade Center in New York City. About 15 minutes later another hijacked commercial airliner crashed into the South Tower. News media across the US began reporting these horrific and unexplainable events. People were transfixed by the fire and smoke bursting out of the Twin Towers as viewed on their TV screens. The US populace was accustomed to seeing violence on TV programs and knew it was not real. But it was real. We saw the desperation and horror of people trying to escape the infernos by jumping out of windows of the Twin Towers, of people running for their lives through the billowing smoke and flying debris as the South Tower completely collapsed and disintegrated at 10:05 a.m. Resembling a mirror image, the North Tower collapsed at 10:28 a.m. The firefighters and police officers attempted to evacuate the employees of the buildings. Many of these public servants, as well as bystanders watching in disbelief, were engulfed in the infernos and buried alive. At 9:45 a.m. the headquarters of the US military, the Pentagon, was directly hit with a third commercial airliner also loaded with fuel and used as...

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