International Terrorism and Threats to Security

International Terrorism and Threats to Security

Managerial and Organizational Challenges

New Horizons in Management series

Edited by Ronald J. Burke and Cary L. Cooper

This original collection examines the managerial and organizational implications of international terrorism and threats to security. When Islamic terrorists flew hijacked airplanes into the World Trade Center on 9/11, it changed much of the world forever. The number of deaths and the financial losses resulting from the attack was unprecedented. 9/11 highlighted how risky life in organizations had become.

Chapter 8: The War Against Psychological Warfare

Michelle Slone and Anat Shoshani

Subjects: business and management, organisational behaviour, politics and public policy, international relations, terrorism and security


Michelle Slone and Anat Shoshani INTRODUCTION 19 October, 1994; 8:45 a.m. It was a regular morning in downtown Tel Aviv, people commuting to work, stores opening, sidewalk cafes filling up for breakfast. Suddenly, an earsplitting blast seared through the air, resounding for kilometers. A suicide bomber from the Hamas movement exploded on bus number 5 near Dizengoff Circle in downtown Tel Aviv, Israel, killing 22 and injuring 46 people. The two main television channels rushed reporters to the site and, in an impressive journalistic campaign, began broadcasting live coverage almost immediately. As the events unfolded, the cameras of the two channels competed for the most dramatic broadcast. Television screens all over the country were flooded with unedited real-time images of the charred skeleton of the bus, bodies of the victims and evacuation of the injured, even prior to official release of the identities of the dead and wounded and notification to the families. In one case, a mother identified the body of her daughter on television, constituting her first encounter with her personal tragedy. This disturbing case description exemplifies the complex ethical issues surrounding both the rights and functions of the media and protection of the public in this current era of terrorism. Although the case description relates to the intricate relationship that has developed between the media and the public in Israel over recent years, no less important are the lessons to be learned from this particular local relationship for international concerns with media...

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