Chapter 15: Challenging the Status Quo: Diversity, Employee Voice and Proactive Behaviour
Johannes Rank INTRODUCTION ‘The expression of voice, in the form of criticism that seeks to improve the organization, is central to a principled vision of true organizational democracy’ (Cheney, 1995, p. 186). This quote summarises why I was attracted to the study of employee voice, initiative and innovation as a postgraduate psychology student in the US and Germany (Rank et al., 2004a, 2004b), have completed my doctorate in this domain (Rank, 2006a), and explore related issues in my current work (Rank et al., in press). Within occupational psychology and organisational behaviour, this research falls into the expanding field of proactivity studies, which is concerned with self-started, forward-thinking and change-orientated behaviour (Crant, 2000; Parker et al., 2006). The purpose of this chapter is not only to integrate the psychological diversity and proactivity literature but also to engage in voice by challenging the status quo and providing suggestions for conceptual improvements and future research. An additional aim is to make diversity-related insights gained from complex quantitative psychological studies more obvious and accessible to scholars from other disciplines. My primary contribution is the development of an integrative model (see Figure 15.1) explicating some of the psychological processes that may increase the likelihood that diverse employees, especially those from disadvantaged groups, will engage in proactive behaviour, particularly in voice and initiative. Throughout the chapter, I describe these antecedents and explain their connections to proactivity outcomes. The study of employee voice and initiative is intertwined with issues of diversity, equality and inclusion, because members of...
You are not authenticated to view the full text of this chapter or article.
Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.
Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.
Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.