Growing the Virtual Workplace

Growing the Virtual Workplace

The Integrative Value Proposition for Telework

Alain Verbeke, Robert Schulz, Nathan Greidanus and Laura Hambley

Unique features of the book include an integrative framework for increasing telework adoption; practical tips – specific to each stakeholder – on how best to implement and measure telework; and an analysis of original survey data exploring the virtual workplace adoption decision.

Chapter 8: Telework Implementation: The Employee Perspective

Alain Verbeke, Robert Schulz, Nathan Greidanus and Laura Hambley

Subjects: business and management, organisational behaviour, strategic management


Employees’ perceptions of telework implementation play a critical role in the demand for and adoption of telework. If employees decide to adopt telework but fail to properly implement it, future adoption and its resulting impacts will be short-lived. While there is no definitive guide for implementing telework at the employee level, a number of procedures and assessments are available that the literature consistently suggests will lead to success. In this chapter we summarize a number of key considerations for helping employees implement this work option. We first review the important process of self-assessment for telework suitability. This self-assessment should be the first step for employees considering virtual work. We then offer some practical advice on setting up an appropriate home office. Finally, we cover a few of the daily working processes and policies that employees should consider in carrying out effective telework. In what follows, we will not repeat our earlier discussion of telework tracking. Naturally the incorporation of some form of tracking mechanism is important in implementing telework, and we refer the reader back to the previous part of this book for an in-depth review of telework tracking alternatives. SUITABILITY SELF-ASSESSMENT The Realities of Telework The first step to implementing telework at the employee level is for employees to evaluate their own characteristics, job situation, and work style to see whether these fit with some of the unique demands that telework presents. Part of this assessment is for employees to educate themselves about the realities...

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