Growing the Virtual Workplace

Growing the Virtual Workplace

The Integrative Value Proposition for Telework

Alain Verbeke, Robert Schulz, Nathan Greidanus and Laura Hambley

Unique features of the book include an integrative framework for increasing telework adoption; practical tips – specific to each stakeholder – on how best to implement and measure telework; and an analysis of original survey data exploring the virtual workplace adoption decision.

Chapter 11: Telework Adoption: An Employee Perspective

Alain Verbeke, Robert Schulz, Nathan Greidanus and Laura Hambley

Subjects: business and management, organisational behaviour, strategic management

Extract

Employees who adopt or desire to adopt telework arrangements provide the demand necessary to grow the virtual workplace. Thus, in this chapter we provide an in-depth analysis of the differences between employee telework adopters and non-adopters. Highlighting these differences, and developing models to predict telework adoption, offers insight into how best to increase future employee telework adoption. While many of the previous chapters cited secondary data and reviews, this chapter relies on the findings from our recent survey of 284 employees from 14 different organizations. In analysing this data we assess the demographic, personality, and perceptual differences between telework adopters and non-adopters. We also analyse factors leading to increased frequency of telework among telework adopters. METHOD AND SAMPLE The employee-level data were collected via paper and web-based surveys. The sample of employees was drawn from 14 organizations based in Calgary, Canada. As will be described in the next chapter, these organizations ranged in size from large multinational firms to small local companies. The surveys were administered in combination with telework seminars/focus groups where employees were educated on and communicated their thoughts about telework. Employees first received a brief overview of the project, then completed the questionnaires, and concluded by participating in a focus group discussion. This order was used to ensure that survey results were not biased by hearing the impressions of other employees The surveys were designed to capture demographic, perceptual and personality variables. The demographic variables largely referred to work history, hours worked,...

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