The Integrative Value Proposition for Telework
Chapter 11: Telework Adoption: An Employee Perspective
Employees who adopt or desire to adopt telework arrangements provide the demand necessary to grow the virtual workplace. Thus, in this chapter we provide an in-depth analysis of the diﬀerences between employee telework adopters and non-adopters. Highlighting these diﬀerences, and developing models to predict telework adoption, oﬀers insight into how best to increase future employee telework adoption. While many of the previous chapters cited secondary data and reviews, this chapter relies on the ﬁndings from our recent survey of 284 employees from 14 diﬀerent organizations. In analysing this data we assess the demographic, personality, and perceptual diﬀerences between telework adopters and non-adopters. We also analyse factors leading to increased frequency of telework among telework adopters. METHOD AND SAMPLE The employee-level data were collected via paper and web-based surveys. The sample of employees was drawn from 14 organizations based in Calgary, Canada. As will be described in the next chapter, these organizations ranged in size from large multinational ﬁrms to small local companies. The surveys were administered in combination with telework seminars/focus groups where employees were educated on and communicated their thoughts about telework. Employees ﬁrst received a brief overview of the project, then completed the questionnaires, and concluded by participating in a focus group discussion. This order was used to ensure that survey results were not biased by hearing the impressions of other employees The surveys were designed to capture demographic, perceptual and personality variables. The demographic variables largely referred to work history, hours worked,...
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