Knowledge, Organizational Evolution, and Market Creation

Knowledge, Organizational Evolution, and Market Creation

The Globalization of Indian Firms from Steel to Software

Gita Sud de Surie

Knowledge, Organizational Evolution, and Market Creation documents the emergence of the Indian multinational by looking at data from firms in the ‘old’ economy, such as those in manufacturing, steel-making, automotive components and heavy machinery and the ‘new economy’ such as software and biotechnology. The author provides insights on knowledge transfer, innovation and capability building processes through in-depth case studies in these industries and suggests that both entrepreneurship and distributed innovation are critical for the growth of firms globally.

Chapter 3: Methods

Gita Sud de Surie

Subjects: business and management, international business, knowledge management, organisational innovation, economics and finance, industrial organisation, innovation and technology, knowledge management, organisational innovation


This book uses a case-study approach to examine how domestic firms in an emerging economy evolve through interactions with foreign firms. The data collection and analysis were conducted in stages from 1993–2007. In the first stage, the study covered ten firms in the manufacturing sector, including construction equipment, steel, automotive components such as bearings and pistons and rings, power equipment, motorcycles, agricultural equipment, and engines for tractors, utility vehicles, and automobiles. The manufacturing sector was selected for its critical importance to developing countries, capital intensity, and relevance in international markets. In the second stage, the focus shifted to newer, high-technology industries and included firms in the software and biopharmaceutical industries. These industries were included because of the increasing importance of ICTbased industries in industrialized countries, the rising presence of Indian players in this arena and to determine whether these firms followed a similar evolutionary path to manufacturing firms. Firms from both manufacturing and high-technology sectors were revisited in the third phase to obtain a broader perspective of the economy. A case-study approach was deemed relevant because of the nature of the research questions. Initially, the objective was to focus on organizational processes to explain how learning occurred in technology transfer situations and why some firms absorbed technology more readily than others. In later phases of the study the objective was to understand how expansion and internationalization occurred and whether firms in different industries employed similar processes and followed similar evolutionary paths. The Indian environment provided a real-life context...

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