Operations Strategy in Action

Operations Strategy in Action

A Guide to the Theory and Practice of Implementation

Kim Hua Tan and Rupert L. Matthews

This fresh and enlightening book offers a rounded overview of operations strategy with a particular focus on implementation. The premise of the book is that developing an effective operations strategy without its subsequent implementation will render the strategising process a waste of time and resources. The authors explain the pros and cons of existing approaches to implementation, as well as offering a systematic framework for turning strategic intent into actions. The study will be of great interest to academics and will also give practitioners confidence in effectively formulating and efficiently implementing strategies that reflect the needs of the today’s business.

Preface

Kim Hua Tan and Rupert L. Matthews

Subjects: business and management, operations management, strategic management

Extract

Within recent times the explosion of the financial market, exponential increases in market volatility, uncertainty in investments and even the reduced security in the banking sector, mean it is likely there will be increased interest in the elements of an organisation that actually add value to society: operations. As interest increases, there will be a greater need to offer those with responsibility for managing and directing organisations from a high level to re-discover what their company actually does, rather than simply viewing it as a black box that produces profits. To reclaim the executives’ interest in what the business does, there is a need for the operations sector to offer a more cohesive image of what it does to the executives, to wean them off their addiction to keeping their hands clean and managing by numbers. Unfortunately, with operations including almost all areas of business, creating such a coherent image is difficult, with some having difficulty moving away from operations as manufacturing or focusing on particular areas of operations, which does not help to gain the support of those in charge. From here it should be possible to begin thinking for the long term, and begin developing not simply to maximise profit but to give the organisation the best chance of survival in the future. This book’s aim is to offer a helpful insight into the subject by discussing the current state of the subject of operations strategy and why it is so important for an organisation. The first half...