Table of Contents

Handbook of Research Methods on Trust

Handbook of Research Methods on Trust

Elgar original reference

Edited by Fergus Lyon, Guido Möllering and Mark N.K. Saunders

The Handbook of Research Methods on Trust provides an authoritative in-depth consideration of quantitative and qualitative methods for empirical study of trust in the social sciences. As this topic has matured, a growing number of practical approaches and techniques has been utilised across the broad, multidisciplinary community of trust research, providing both insights and challenges. This unique Handbook draws together a wealth of research methods knowledge gained by trust researchers into one essential volume. The contributors examine different methodological issues and particular methods, as well as share their experiences of what works, what does not work, challenges and innovations.

Chapter 1: Introduction: The Variety of Methods for the Multi-faceted Phenomenon of Trust

Fergus Lyon, Guido Möllering and Mark N.K. Saunders

Subjects: business and management, organisation studies, research methods in business and management, research methods, qualitative research methods, research methods in business and management


Fergus Lyon, Guido Möllering and Mark N.K. Saunders A reader who picks up this handbook will, we imagine, share the excitement and frustration about trust that thinkers have experienced for millennia and that is still felt throughout the growing community of trust researchers nowadays: how trust is one of the most fascinating and fundamental social phenomena yet at the same time one of the most elusive and challenging concepts one could study. As scholars we have to reach past the undying topicality and apparent importance of trust as we apply our research methods to this challenge, only to realize their limitations when the object of study is trust. The chapters in this handbook show that we have a broad array of methods that help us rise to the challenge of capturing at least part of the multi-faceted phenomenon of trust. To date, an overview of the many methods that can be used for studying trust has been missing. It is our aim to provide such an overview with this handbook, while recognizing that it cannot be fully exhaustive. Through this handbook we hope to encourage trust researchers to reflect on the methods they use, to acknowledge contributions from a variety of methodological positions and to improve methods and instruments according to the specific challenges posed by trust. Our optimism in this respect is based on the relative methodological openness and pluralism we have observed in the trust research community. Perhaps more than in other fields, our research topic prevents...