Table of Contents

Handbook of Research Methods on Trust

Handbook of Research Methods on Trust

Elgar original reference

Edited by Fergus Lyon, Guido Möllering and Mark N.K. Saunders

The Handbook of Research Methods on Trust provides an authoritative in-depth consideration of quantitative and qualitative methods for empirical study of trust in the social sciences. As this topic has matured, a growing number of practical approaches and techniques has been utilised across the broad, multidisciplinary community of trust research, providing both insights and challenges. This unique Handbook draws together a wealth of research methods knowledge gained by trust researchers into one essential volume. The contributors examine different methodological issues and particular methods, as well as share their experiences of what works, what does not work, challenges and innovations.

Chapter 5: Researching Trust in Different Cultures

Friederike Welter and Nadezhda Alex

Subjects: business and management, organisation studies, research methods in business and management, research methods, qualitative research methods, research methods in business and management

Extract

Friederike Welter and Nadezhda Alex INTRODUCTION In this chapter, we want to explore approaches, pitfalls and possible lessons in researching trust in entrepreneurial activities. The chapter draws on experiences and empirical data from three research projects in which one or both of the authors have been involved. Key issues discussed concern the operationalization of different concepts of trust and the choice of adequate empirical methods. In recent years there has been a growth of interest in the role of trust in business behaviour, because of its potential influence on reducing transaction costs (for example, Fukuyama, 1995; Höhmann and Welter, 2005; Welter and Smallbone, 2006; Williamson, 1993). However, trust is not an ‘objective’ phenomenon that can easily be measured and understood across cultures and countries. Trust, in particular its understanding and interpretation, is also a socially constructed and context-dependent phenomenon, which renders its measurement and empirical analysis difficult. Key issues concern the operationalization of different concepts of trust and the choice of adequate empirical methods. As trust has proved difficult to define conceptually, this also has consequences for researching it empirically, especially across countries and cultures. In addition, there is a danger that academics concerned with different aspects of human behaviour may sometimes be guilty of exaggerating the role of trust, which emphasizes the importance of developing robust methodologies to identify and assess it. With this chapter, we want to explore approaches, pitfalls and possible lessons in researching trust across different cultures by looking at entrepreneurial activities. The chapter draws...

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