Table of Contents

Handbook of Research Methods on Trust

Handbook of Research Methods on Trust

Elgar original reference

Edited by Fergus Lyon, Guido Möllering and Mark N.K. Saunders

The Handbook of Research Methods on Trust provides an authoritative in-depth consideration of quantitative and qualitative methods for empirical study of trust in the social sciences. As this topic has matured, a growing number of practical approaches and techniques has been utilised across the broad, multidisciplinary community of trust research, providing both insights and challenges. This unique Handbook draws together a wealth of research methods knowledge gained by trust researchers into one essential volume. The contributors examine different methodological issues and particular methods, as well as share their experiences of what works, what does not work, challenges and innovations.

Chapter 18: The Actor–Partner Interdependence Model: A Method for Studying Trust in Dyadic Relationships

Donald L. Ferrin, Michelle C. Bligh and Jeffrey C. Kohles

Subjects: business and management, organisation studies, research methods in business and management, research methods, qualitative research methods, research methods in business and management


Donald L. Ferrin, Michelle C. Bligh and Jeffrey C. Kohles INTRODUCTION Dyadic trust research typically focuses on trustee behaviours and characteristics that earn, maintain, or repair another’s trust, and/or on trustor perceptions, beliefs, and intentions toward a trustee. This approach of understanding trust as a dyadic trustor–trustee phenomenon can be seen in trust’s foundational literatures of game theory (Deutsch, 1958) and close relationships (Rempel et al., 1985), and in more contemporary research on leader–follower trust (Dirks and Ferrin, 2002), trust between work colleagues (McAllister, 1995), trust between groups (Serva et al., 2005), relationships between participants in laboratory studies (Schweitzer et al., 2006), and negotiation studies (Maddux et al., 2008), among others. In most real-life dyadic relationships, each party acts simultaneously as both trustor and trustee. For instance, in a leader–follower dyad, the leader will typically behave in ways that earn or damage the follower’s trust while at the same time forming his or her own beliefs about the follower’s trustworthiness. And the follower will behave in ways that earn or damage the leader’s trust while at the same time forming beliefs about the leader’s trustworthiness. In contrast to this simultaneous reality of trust, empirical studies typically assign one party to report as trustor and the other as trustee. For instance, a typical field study might measure followers’ trust in their leader and assess whether that can be predicted with leader behaviours and characteristics. Why is there such a disconnect between trust as a real-life phenomenon and trust...

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