Table of Contents

Handbook of Employee Engagement

Handbook of Employee Engagement

Perspectives, Issues, Research and Practice

New Horizons in Management series

Edited by Simon L. Albrecht

The Handbook presents comprehensive and global perspectives to help researchers and practitioners identify, understand, evaluate and apply the key theories, models, measures and interventions associated with employee engagement. It provides many new insights, practical applications and areas for future research. It will serve as an important platform for ongoing research and practice on employee engagement.

Preface

Edited by Simon L. Albrecht

Subjects: business and management, human resource management, organisational behaviour

Extract

The idea of employee engagement has clearly captured the hearts and minds of many researchers and practitioners across the globe. An internet search of the term “employee engagement” will probably yield in excess of 1.5 million hits. The field continues to grow and to grow rapidly. The proliferation of published research papers, conference papers, practitioner articles, case studies, survey instruments, and internet commentary provides little support for the contention, as some have suggested, that engagement is a mere fad that will soon disappear from organizational discourse and practice. My interest in employee engagement, and the impetus for this Handbook, grew out of a contract research project I was doing with a large international mining company. Like many other companies that focus on employee engagement, they hoped their genuine attempt to embed a highengagement culture would result in higher productivity, a more positive organizational culture, and a more positive organizational reputation and profile. As the project unfolded, many varied and vexing questions were thrown up regarding how best to define engagement; how best to measure engagement; the relevance of academic definitions and measures to practice; what are the key drivers of engagement; do key drivers vary across employment levels; does engagement mean different things for individuals, teams, business units and the organization; and what techniques can best be used to develop individual, team and organizational engagement? These represent only some of the issues, challenges and opportunities associated with the study and practice of employee engagement in applied settings. Throughout the project...