Table of Contents

Handbook of Employee Engagement

Handbook of Employee Engagement

Perspectives, Issues, Research and Practice

New Horizons in Management series

Edited by Simon L. Albrecht

The Handbook presents comprehensive and global perspectives to help researchers and practitioners identify, understand, evaluate and apply the key theories, models, measures and interventions associated with employee engagement. It provides many new insights, practical applications and areas for future research. It will serve as an important platform for ongoing research and practice on employee engagement.

Chapter 9: Job Demands and Resources as Antecedents of Work Engagement: A Qualitative Review and Directions for Future Research

Saija Mauno, Ulla Kinnunen, Anne Mäkikangas and Taru Feldt

Subjects: business and management, human resource management, organisational behaviour


Saija Mauno, Ulla Kinnunen, Anne Mäkikangas and Taru Feldt Introduction What drives employees to work is a question which has prompted a lot of research since the early theories of human motivation were introduced in the 1950s. During the last two decades research on work motivation has expanded and many new constructs have been introduced. One of these is “work engagement” (WE), which refers to a positive, fulfilling workrelated state of mind characterized by three related dimensions: vigor, dedication and absorption (Schaufeli et al., 2002; Schaufeli & Bakker, 2010). Overall, energy and identification form the core content of WE; these two experiences are captured by the dimensions of vigor and dedication. “Vigor” refers to energy and mental resilience at work and the willingness to invest high effort in one’s work. The motivational aspects of WE, comprising the facets of arousal, maintenance and direction of action (Katzell & Thompson, 1990), are best captured by vigor. “Dedication” is characterized by a sense of significance, enthusiasm, inspiration, pride and challenge in relation to one’s work; this dimension has conceptual similarity with having a strong identification with one’s work. “Absorption” refers to the feeling of being fully concentrated on one’s work and finding detaching oneself from work difficult. This dimension resembles the concept of flow (Csikzentmihalyi, 1990). The rapid proliferation of WE research has sparked interest in both its antecedents and outcomes. Consequently, the correlates of engagement have already been the topic of a few reviews (Christian & Slaughter, 2007; Simpson, 2008; Halbesleben, 2010). These reviews...

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