Chapter 4: Organizational Aspects of Evaluations
Stefan Silvestrini Chapters 2 and 3 have provided us with a systematic overview of the theoretical and methodological foundations of evaluation, and of approaches which, having originated mainly in economic and business management, either compete with or complement one another. The sections that follow focus more on practical recommendations. Their aim is to provide both clients and evaluators with some aids to orientation in the planning and conducting of evaluations. First, therefore, the organizational steps of an evaluation are described. It is important to take these into account for a professional design. Paying sufficient attention to the questions which accompany these aspects is a prerequisite for ensuring that the evaluation process goes as smoothly as possible. This chapter provides a framework for the conception of the individual steps in planning and implementation. Using a realistic scenario, the tasks that need to be carried out when preparing to conduct an evaluation are explained in section 4.1. As part of the development of a research plan, with an actual case study as an example, a question which is central to the investigation is introduced and discussed in the context of the development of the data collection plan. Section 4.2 is aimed at evaluation contractors. With the aid of various examples the main features of a tender for conducting an evaluation assignment are illustrated. Alongside the characteristic features of an invitation to tender (criteria for the awarding of the contract, ‘terms of reference’, and so on) and features of the layout and structure...
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