Table of Contents

Human Resource Management in Small Business

Human Resource Management in Small Business

Achieving Peak Performance

New Horizons in Management series

Edited by Cary L. Cooper and Ronald J. Burke

Human Resource Management in Small Business fills a gap in our understanding of economic performance. Small businesses are more numerous, have more employees, and contribute more to the economies of nations throughout the world than do large organizations. This book examines a range of issues, including the significance of human resource management (HRM) practices to small business success, the management of work hours and work stressors, work and family issues, succession planning, employee recruitment and selection, and managing staff. It also explores how individuals develop HRM skills, and learn from their own and others’ experiences. The role of HRM practices in successful small businesses is illustrated through a range of case studies.

Chapter 14: E-coaching for Women Small Business Owners and Managers

Carianne Hunt and Sandra Fielden

Subjects: business and management, entrepreneurship, human resource management, organisational behaviour


Carianne Hunt and Sandra Fielden INTRODUCTION This chapter presents an evaluation of an online coaching initiative Tailored E-Coaching – (TEC), designed to increase the success of women small business owners and managers in the UK.1 Forty-four women took part in the programme and they received online coaching over a six-month period from an experienced woman business owner. Their progress was compared with a control group of 26 women, who were also entering small business ownership but did not participate in the TEC initiative. This chapter will detail the rationale behind the TEC programme and provide an outline of the programme, including the recruitment and matching process, pre- and post-events, the website and evaluation. It will then examine the impact of the programme, specifically examining the selfefficacy, locus of control and general entrepreneurial attitudes of coachees compared with a control group, and then explore the general benefits of the programme for all participants, coaches and coachees. It will conclude with a summary and recommendations for programme improvement. RATIONALE FOR ONLINE COACHING Women business owners often lack the support, guidance and experience that they require to be successful in business ownership. However, women are not accessing the business support that is currently available, particularly when compared with their male counterparts (Carter et al., 1997; Fielden et al., 2003; Harding, 2004, 2006; Stranger, 2004). Despite the relatively low number of women accessing business support and the importance of providing support for women business owners, there appears to be a lack of research examining what...

You are not authenticated to view the full text of this chapter or article.

Elgaronline requires a subscription or purchase to access the full text of books or journals. Please login through your library system or with your personal username and password on the homepage.

Non-subscribers can freely search the site, view abstracts/ extracts and download selected front matter and introductory chapters for personal use.

Your library may not have purchased all subject areas. If you are authenticated and think you should have access to this title, please contact your librarian.

Further information