Table of Contents

Handbook of Innovation in Public Services

Handbook of Innovation in Public Services

Elgar original reference

Edited by Stephen P. Osborne and Louise Brown

Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice.

Chapter 2: Innovation and reform in public administration: one subject or two?

Laurence E. Lynn Jr.

Subjects: business and management, public management, economics and finance, services, innovation and technology, innovation policy, politics and public policy, public policy


Unlike the last Osborne volume to which I contributed, The New Public Governance: Emerging Perspectives on the Theory and Practice of Public Governance (Osborne 2010), ‘innovation’ and ‘reform’ in public administration’ are not new. No New Public Innovation will be celebrated here. Innovation and reform in public administration and management have been written about for decades.

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