Service innovation is a young but prolific research field, with a rapidly increasing number of publications being dedicated to the area. This title explores the most significant articles that helped build and develop this field from a theoretical, empirical and methodological perspective. In this research review the authors examine how the 43 seminal articles selected address the key focuses of the subject, including the theories, nature and measurement of innovation in services as well as the role of knowledge intensive business services (KIBS) in client innovation and other concerns.
About Elgar Research Reviews
Elgar Research Reviews consist of two principal components: a scholarly Review Article and a list of Recommended Readings.
The Review Article prepared by a leading scholar introduces the relevant field of academic study by making reference to the seminal and most transformative articles within that field. This piece sets in context the readings that follow, illustrating how they have shaped the scholarship and why they are important to the development of the field. The Recommended Readings have full references to facilitate further research.
Using the reference links provided
If your library has provided their library link resolver location then we have included a hyperlink under each reference to allow you to search for the article in your library catalogue.
There is also a link to search for each reading in Google Scholar, providing you with an alternative route to find the article on the original publisher’s site and to help you identify similar papers.
Finding a print version of the recommended readings
A print edition of this resource, which also includes the full text of the Recommended Readings in their original layout is available as a single print work, Services and Innovation, edited by Faïz Gallouj & Faridah Djellal (ISBN 978 1 78347 293 2). Use the Find This Book In Your Library button at the top of this page to see if it is available in your library. (The button only appears if your library has provided their link resolver details.)