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Decisions

The Complexities of Individual and Organizational Decision-Making

Karin Brunsson and Nils Brunsson

Decisions and the complexity of decision-making are central topics in several social science disciplines, including those of social psychology, political science and the study of organizations. This book draws on insights from all of these disciplines and provides a concise overview of some of the most intriguing and salient observations and arguments in the research about decision-making. The book first deals with basic decision making logics and applies them to both individual and organizational decision making. The book then deals with consequences of decisions and the complications of making decisions in a political context, where many individuals and organizations are involved.
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Chapter 5: Complex decision processes

The Complexities of Individual and Organizational Decision-Making

Karin Brunsson and Nils Brunsson

Extract

Some decision processes are highly complex and confusing for both participants and external observers. Decision makers may have different purposes with their participation: some want to make the best choice; others are more interested in who becomes responsible, or in mobilizing action. In states and other complex organizations many departments and decision makers are involved, and it maybe unclear how a decision is reached. It is then difficult to find out how to make an impact on the outcome; for decision makers and lobbyists alike. Sometimes decisions seem just to happen and responsibility dissolves. Complexity can also lead to a deadlock: no decision is made.

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