In Chapter Two, a key example of how to make ART work in an office
setting is given, showing how ARTists can combine a qualitative
approach with quantitative methods. ART is shown to be more
experiential, working with people to develop new strategies in order
to bring about systemic change rather than solely focusing on
numbers. Examples of the importance of conversation, despite
different political viewpoints, are given in order to show how
critical ART is even if stakeholders are not in complete
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