Cover Elgar Encyclopedia of Services

Elgar Encyclopedia of Services

Elgar Encyclopedias in the Social Sciences series
Edited by
Faïz Gallouj
,
Camal Gallouj
,
Marie-Christine Monnoyer
,
Luis Rubalcaba
, and
Markus Scheuer

The Encyclopedia of Services is a ground-breaking resource that offers a unique overview of what constitutes the main source of wealth and employment in our contemporary economies, namely services. This title contains one or more Open Access chapters.

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  • Front Matter
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  • SECTION 1: TERTIARIZATION AND SERVICES: DEFINITIONS AND THEORIES
  • 1.1: Definitions and classifications
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  • 1.2: Sectors and activities
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  • 1.3: Structural change, tertiarization and markets
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  • 1.4: Services in economic and management thought: concepts and theories
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  • SECTION 2: MANAGING SERVICES, SERVICES IN MANAGEMENT
  • 2.1: Organization and operations
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  • 2.2: Service marketing and strategy
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  • 2.3: Employment, HRM in services
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  • SECTION 3: INNOVATION IN SERVICES, SERVICES IN INNOVATION
  • 3.1: Definitions, concepts, theories and measurement
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  • 3.2: Organization and strategy for innovation
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  • 3.3: Sectoral approaches to innovation in services
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  • SECTION 4: SERVICES TRADE, SERVICES SPACES
  • 4.1: Services: an international perspective
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  • 4.2: Services: regional and local perspectives
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  • SECTION 5: SOCIETAL CHALLENGES AND PUBLIC POLICY
  • 5.1: Societal challenges for services
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  • 5.2: Public policy for services
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Encyclopedia
Published:
12 Jan 2023
Print ISBN:
9781802202588
eISBN:
9781802202595
DOI:
https://doi.org/10.4337/9781802202595
Pages:
754
Collection:
Economics 2023
Copyright:
© Faïz Gallouj, Camal Gallouj, Marie-Christine Monnoyer and Luis Rubalcaba 2023
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