Chapter 7: Application of artificial intelligence by Poland's public administration
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This chapter presents an overview and analysis of artificial intelligence-driven solutions created and implemented by or with the support of Poland’s central public administration (PA). After discussing governance of AI-related issues, we analyse a set of examples of AI innovation to map the actors and their relations within the ecosystem, describe the field where innovation in AI for PA occurs, and highlight the potentialities and limitations of the current scenario. Moreover, we examine the dynamics among stakeholders in AI-driven innovation building for PA. We conducted an exploratory study of Poland’s situation, assuming the capacity of this methodological strategy for the early examination of the topic and opening new avenues for further research. Thus, we followed the replication logic of Yin’s case study. The interviews were approached inductively, to unveil the underlying elements that connect the practical development of AI projects with the institutional framework and the theoretical background.

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