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As artificial intelligence (AI) technologies revolutionise how public sectors work, the importance of trustworthy AI has become paramount. There are two unique public sector conditions that raise the need for trustworthy AI: (1) the coercive nature of many public sector activities, combined with their broad impact on society at large, and (2) the need for democratic legitimacy in the exercise of AI discretion. In light of the importance of promoting trustworthy AI in the public sector, we conducted a systematic literature review to assess research progress on this topic, and we found a dearth of empirical research that could help with this effort. This finding prompted us to offer an agenda for future empirical research, consisting of a series of propositions regarding societal trust in AI, some of which account for unique public sector contexts.

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