Chapter 1: A systematic review of scholarship in AI and communication research (1990-2022)
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Communication scholarship in the area of artificial intelligence was sporadic in the early 1990s but is witnessing a significant increase today. A systematic review of 197 articles collated from a search of communication journals in the Web of Science (WoS) database from 1990-2022 reveals a spike in published articles with topics and keywords “artificial intelligence and communication” from four articles in 2017 to 65 articles in 2021. Thirty articles were already published by the time data collection ended in the first quarter of the year (April 2022). Findings reveal a majority of these studies utilize qualitative methods (118), quantitative methods, (42) and then multi- or mixed-methods (34). Frequency analysis reveals a significant amount of international scholarship with 70 published articles. Key topics of research are grouped into ten areas of focus with important conceptual contributions by key scholars during this period. The researchers conclude with limitations and future directions.

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