Chapter 9: Organizational responsibility
This chapter focuses on the organization's responsibility in dealing with B≈H. Managers as "agents of the organization" are authorized to act on behalf of the organization (within limits). Managerial responsibility goes beyond simply voluntarily complying with governmental regulations. It includes demonstrating a genuine commitment to the members of the organization to eliminate unwanted, abusive behavior. An organization could be liable for a manager's action or inaction. It is important that you work with your human resources professionals to try to reduce and control B≈H in the organization.
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