Chapter 18: Measuring entanglement
Peter Gloor https://orcid.org/0000-0002-7271-3224
Category:
Chapter
Published:
20 Oct 2022
Page Range:
175–178
Collection:
Business 2022
DOI:
https://doi.org/10.4337/9781803924021.00025
Keywords:
Entanglement; Synchronicity; Email entanglement; Jazz flow
Restricted access

To measure the flow state in teams, an entanglement metric for email logs of an organization has been defined. It looks at how synchronized the email exchange between two people is. The more they exchange messages in a similar rhythm, the more entangled they are. This metric has been validated in different organizations, finding that selective, focused entanglement of employees is a strong predictor of team creativity, employee satisfaction, employee performance, and customer satisfaction.

You are not authenticated to view the full text of this chapter or article.

Access options

Get access to the full article by using one of the access options below.

Other access options

Redeem Token

Institutional Login

Log in with Open Athens, Shibboleth, or your institutional credentials

Login via Institutional Access

Personal login

Log in with your Elgar Online account

Login with your Elgar account
Cover Happimetrics
Happimetrics
Monograph Book
Published:
20 Oct 2022
Print ISBN:
9781803924014
eISBN:
9781803924021
DOI:
https://doi.org/10.4337/9781803924021
Pages:
236
Collection:
Business 2022
Buy Print