Teaching Human Resource Management
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Teaching Human Resource Management

An Experiential Approach

Edited by Suzanne C. de Janasz and Joanna Crossman

Filled with over 65 valuable case studies, role plays, video-based discussions, simulations, reflective exercises and other experiential activities, Teaching Human Resource Management enables HR professors, practitioners and students at all levels, to engage and enhance knowledge and skills on a wide range of HR concepts. This book breathes life into the teaching of Human Resource Management and readers will be able to better relate theoretical concepts to workplace decisions and dilemmas.
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Chapter 11: Disciplinary issues and organizational conflict

Jeffrey A. Mello, Joy Turnheim Smith, Beverly J. De Marr, Joseph Seltzer, Vicki Fairbanks Taylor, Cristina Arroyo, Madeline Crocitto and Jason Myrowitz

Abstract

Even when selection, training, and performance appraisal symptoms work well, conflicts which require intervention and, sometimes, disciplinary action, inevitably arise. Humans are not always kind to one another in their family homes … let alone inside a workplace. What are the nature and origin of typical organizational conflicts? What kinds of issues can be avoided or placed on hold, and which ones require immediate intervention from management or HR? This chapter features eight diverse exercises that explore issues of discrimination, harassment, and even termination.

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